Terms of Service

By creating an account or using CrewNation, you agree to these Terms of Service and our Privacy Policy. If you don’t agree, don’t use the platform.

CrewNation is a marketplace that connects Prime Contractors, Sub-Contractors/Crew Companies, Individual Skilled Laborers, and Recruiters in the utility and infrastructure construction industry. CrewNation helps users find, evaluate, message, and hire one another — it is not a party to any agreement, contract, or project between users, and does not employ, supervise, or guarantee the work of any crew, worker, or contractor on the platform.

You must be at least 18 years old and able to form a binding contract to use CrewNation.

You’re responsible for the accuracy of the information in your profile and for keeping your login credentials secure. You’re responsible for activity that happens under your account.

Account types (Prime Contractor, Sub-Contractor, Individual Skilled Laborer, Recruiter) determine which features are available to you; misrepresenting your account type to access features not intended for it is a violation of these terms.

Don’t post false or misleading information about your equipment, certifications, insurance, background checks, or work history.

Don’t use the platform to harass, discriminate against, or defraud other users.

Don’t attempt to circumvent verification, moderation, or billing systems.

Don’t scrape, reverse-engineer, or use automated systems to access the platform beyond normal use, except for search engines indexing publicly available crew profile pages.

Equipment specs, insurance status, background-check status, and certifications shown on a profile are submitted by users and, where marked "Verified," reviewed by CrewNation staff against submitted documentation. A "Verified" badge reflects that a submission was reviewed — it is not a guarantee of a user’s work quality, licensure, or fitness for a specific job, and contractors and recruiters are responsible for their own independent diligence before hiring.

Insurance verification, where shown, reflects only that a certificate of insurance was submitted and reviewed (or parsed) as of the review date. It is not a confirmation with the insurer, and is not a guarantee that coverage is active, accurate, or remains in force; CrewNation does not monitor policies on an ongoing basis. Before relying on another user’s insurance, obtain a current certificate directly and, where appropriate, request to be named as an additional insured.

You retain ownership of content you upload (photos, videos, documents) but grant CrewNation a license to host, display, and distribute it as needed to operate the platform, including on public profile pages.

Paid plans are billed in advance on a recurring basis through Stripe. Prices are listed on our Pricing page and may change with notice.

You can cancel a subscription at any time; access continues through the end of the current billing period. Except where required by law, payments are non-refundable.

Any agreement to perform work, hire, or be hired — whether through a posted Project, a Recruiter Posting, or a direct message — is solely between the users involved. CrewNation is not responsible for the performance, payment, safety, or legality of work arranged through the platform, and is not a party to those agreements.

Disputes between users (non-payment, work quality, no-shows, etc.) should be resolved directly between the parties. CrewNation may, at its discretion, assist by providing records of platform activity but is under no obligation to mediate.

You can close your account at any time from Settings. We may suspend or terminate accounts that violate these terms, provide false verification information, or pose a safety or legal risk to other users.

CrewNation is provided "as is" without warranties of any kind. We don’t guarantee that the platform will be uninterrupted, error-free, or that any project or hire will result from using it.

To the maximum extent permitted by law, CrewNation is not liable for indirect, incidental, or consequential damages arising from your use of the platform, or from the conduct of other users — including disputes, unpaid work, project delays, or safety incidents on jobs arranged through the platform.

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or your use of CrewNation will be brought exclusively in the state or federal courts located in Davidson County, Tennessee, and you consent to the personal jurisdiction and venue of those courts. If any provision of these Terms is held unenforceable, the remaining provisions stay in full effect.

We may update these terms as the platform evolves. Continued use of CrewNation after a change takes effect constitutes acceptance of the updated terms.

Questions about these terms can be sent to the contact address listed on our Contact Sales page.